The previous 18 months have been an eye opening gamechanger in many respects. While the world continues to reel back into the new normal way of life and businesses try to adapt and survive the newfound normalization, technology has come to the rescue for the office culture with the use of virtual phone systems. Of all the technical marvels to gain prominence in the previous 18 months, the impressive reception and utility for virtual phone systems is certainly one of the most apparent and logical.
Virtual phone systems allow a cohesion to be established that is more akin to an office space, the trick is that this cohesion is manifested through virtual connectivity and without any supplementary equipment to be purchased or installed. Effectively being the saviour for office workers around the country and the world throughout the ‘Working from Home’ months, there was a certain air of normalcy and regularity as virtual phone systems went into full swing, and they may be the future of the new normal.
What Is A Virtual Phone System?
A good Virtual Phone System exists as a cross between two distinct forms of communication, the landline phone and a web application. Through a Voice Over Internet Protocol (VoIP), phone calls can be made through an entirely digital means, while still maintaining the illusion of telephone lines.
The unshackling of phone lines from numbers has allowed a lot more integration and customisation to take place around the world, as well as establish stronger and more professional lines of connectivity. A lot of the virtual phone systems work as an office typically would, with designation numbers for certain workers, call waiting, customisable telephone numbers, and a sense of privacy and separation from work and home.
The New Normal Conundrum
The ‘New Normal’ keeps coming up, so it’s time to address it. It’s no secret that more people are working from home, and that the typical workplace is fractured to a certain extent. As more people began working from home and attempting to keep a sense of communicative professionalism afoot, the obvious problem manifested itself. For a lot of companies that depend on having a uniform system and telecommunication capabilities, the sudden shift to home offices made it difficult to keep the office phone systems tied together.
This is where the magic of the Virtual phone system comes into play. Many offices that are running from home are now using the remarkable systems to have a vanity number, and direct lines to various services and particular people, regardless of their location. As the virtual phone systems effectively create the illusion of telephone numbers, clients are able to feel a sense of uniform cohesion and companies are able to maintain a sense of order amongst the chaos.
As home offices become more normalised, the adoption of good and trustworthy virtual phone systems is becoming a necessary staple and a godsend to offices and workplaces around the world as a convenient, affordable and effective alternative to the landlines of yesteryear.
While it may take some time to adopt to this new normal, the utility that resides in virtual phone systems cannot be overstated or denied. The perfect marriage of old-school business partitions with landline numbers and uniform directories with the technological marvels of mobile web applications and the mobility it allows is the perfect solution to our modern problems.
There are a number of good and noteworthy programs out there that offer a range of supplementary features on top of the basic package, which allows for larger scale companies to adopt more usability as well as smaller companies to only pay for the services they need.